Welcome to Bellora Jewels. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website https://bellorajewels.com. We are committed to maintaining your trust and protecting your privacy, whether you are just browsing or making a purchase. Please read this policy carefully to understand your rights and how your information is handled.

1. Information We Collect

We collect information to help us deliver a personalized and seamless shopping experience to you. The types of data we collect include:

• Personal Identifiable Information (PII): When you register on our site, place an order, or subscribe to our newsletters, we may ask for personal details like your full name, email address, phone number, shipping and billing addresses, and payment information (such as credit card details or UPI).
• Account Information: This includes usernames, passwords, and any profile preferences or saved items associated with your account.
• Device and Technical Information: This includes your IP address, browser type and version, time zone setting, operating system, and platform.
• Browsing Behavior: Information about how you interact with our website, such as pages visited, products viewed, time spent, and referring URLs. This is generally collected through cookies and analytics tools.

This data is used solely for improving your shopping experience and is handled with the utmost confidentiality.

2. Use of Your Information

Your information is used for various business and legal purposes, including but not limited to:

• Order Fulfillment: To process transactions, deliver products, and communicate with you regarding your purchases.
• Customer Support: To provide support, respond to inquiries, and resolve complaints or disputes efficiently.
• Marketing and Promotions: With your consent, we may send promotional emails, newsletters, and SMS alerts about new collections, special offers, and exclusive discounts.
• Personalization: To offer personalized recommendations, show relevant ads, and tailor your browsing experience.
• Fraud Prevention & Security: To detect fraudulent activity and enhance the security of our website and user data.
• Legal Obligations: To comply with applicable laws such as tax regulations, invoicing, and financial reporting.

3. Sharing Your Information

We respect your privacy and only share your data with trusted third parties, strictly for purposes aligned with our services:

• Third-Party Service Providers: Including payment processors, logistics partners (like shipping or courier services), email marketing platforms, and web hosting providers.
• Legal and Regulatory Requirements: We may disclose your personal information if required by law, regulation, court order, or to comply with governmental or judicial authorities.
• Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.

We never sell or rent your personal information to advertisers or unrelated third parties for profit.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that allow us to:

• Recognize returning users
• Remember your preferences (like language or cart items)
• Track website usage for analytics
• Serve targeted ads based on your browsing behavior

You can control or delete cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site effectively.

5. Data Security

We implement strict physical, electronic, and managerial measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security protocols include:

• SSL encryption for all transactions
• Secure payment gateways
• Regular security audits
• Role-based access control to customer data

Despite our efforts, no system can be 100% secure. Therefore, we encourage you to use strong passwords and keep your login credentials confidential.

6. Your Rights

You have the right to access and control your personal data, subject to certain limitations:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request corrections if your data is inaccurate or incomplete.
• Right to Deletion: Ask us to delete your data, unless we are required to retain it for legal or contractual obligations.
• Right to Opt-Out: Unsubscribe from promotional communications by clicking the "Unsubscribe" link or contacting us directly.
• Right to Data Portability (GDPR): If you are an EU resident, request that your data be transferred to another service provider in a structured, commonly used format.

To exercise any of these rights, please email us at [Insert Contact Email].

7. Children’s Privacy

Our website is not directed to children under the age of 18, and we do not knowingly collect information from minors. If we become aware that we have collected data from a child, we will promptly delete it. If you believe that your child has provided us with personal data, please contact us immediately.

8. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. If we make significant changes, we will notify you via email or through a prominent notice on our website. The “Last Updated” date at the top of this page will indicate when the policy was last revised. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal data, please reach out to us using the contact details below:

• Business Name: Bella Raj Jewels
• Website: https://bellorajewels.com
• Email: [support@bellorajewels.com]
• Phone: [+91 87008 93467]